Shipping Policy
"How long does shipping take? I need my item YESTERDAY!"
Trust us, we totally get it! When we order online we expect our items ASAP, as well. Typically, you'll get a shipping notification that your order has shipped within about 1-4 business days after you placed your order. Then the rest is in USPS hands :)
However, we're only human (well two and a half of us are, one is a dog) so occasionally when we got bombarded with orders it can take a little longer. During holidays, special events, or on the rare occasion we run a huge sale, it can take closer to 7-10 business days. Please be patient with us!
If you need something asap, email us at hello@chillywolfe.com and tell us what's up! We will do our best to accommodate.
And no, sadly we can't guarantee a specific delivery date... simply because we work with the USPS and they always need a day or two for wiggle room.
*Business days = Monday - Friday, 9 a.m.- 5 p.m. central time.
*Exchanges Only, and only within the U.S. Only items that have not been worn or washed. *All sale items are final upon checkout.
*We cannot be held responsible for any items lost or damaged on behalf of the USPS. Once I turn it over to them, it is out of my hands.
*Customers are responsible for covering exchange shipping costs.
if you have any questions please reach out to hello@chillywolfe.com